Privacy Policy

Effective Date:1st january 2024

1. Introduction

This Privacy Policy describes how Royal Infotech collects, uses, and discloses your personal information when you use our website, [website address] (“Site”).

2. Information We Collect

We collect several types of information from and about users of our Site:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and physical address. We collect this information when you contact us through our website form, subscribe to our newsletter, or create an account.
Usage Data: This includes information about how you use our Site, such as the pages you visit, the time you spend on each page, and the links you click. We collect this information using cookies and other tracking technologies.
Device Information: This includes information about the device you use to access our Site, such as your IP address, browser type, operating system, and device identifier. We collect this information automatically when you visit our Site.
3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our Site;
To improve and personalize your experience on our Site;
To send you marketing communications, such as newsletters and promotional offers;
To respond to your inquiries and requests;
To analyze how users interact with our Site;
To comply with applicable laws and regulations.
4. Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate our Site and provide our services. We will only share your information with these third parties if they agree to maintain the confidentiality of your information and use it only for the purposes we have specified.

We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.

5. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about how you use our Site. Cookies are small files that are placed on your device when you visit a website. You can disable cookies in your browser settings. However, disabling cookies may limit your use of our Site.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. Therefore, we cannot guarantee the security of your information.

7. Your Choices

You have the following choices regarding your information:

You can choose not to provide us with certain information, but this may limit your ability to use our Site.
You can access, update, or delete your personal information by contacting us.
You can unsubscribe from our marketing communications by clicking on the unsubscribe link in our emails.
8. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email address] or [phone number].

Key Points to Include:

Specific information collected: Tailor the list to what your service centre collects (e.g., diagnostic reports, repair history).
Data retention: Specify how long you keep user data.
Data transfer: If you transfer data internationally, mention it and comply with relevant regulations.
User rights: Clearly outline users’ rights to access, modify, or delete their data.
Contact information: Provide an easy way for users to contact you about privacy concerns.